FAQ

Frequently Asked Questions

Common questions about the engagement process, material specification, procurement logistics, and project scope. If your question isn’t here, book a complimentary 30-minute project conversation with Mark.

Process & Engagement
When in the design process should I bring in a stone advisor?

Early enough that the team can still change direction. Schematic Design and Design Development usually provide the most flexibility, but a focused review can also help later when the team needs to evaluate a substitution, resolve an availability problem, or align fabrication decisions.

How does your advisory differ from what my stone distributor provides?

A good distributor is an important source of material knowledge and availability. Hubert Stone adds a project-wide point of view across specification, sourcing, fabrication, logistics, and design intent. The role is to help the project team compare options and coordinate decisions across the full stone scope.

Do you work with our existing fabricator, or do you bring your own?

We work with the project’s existing fabricator whenever the shop is a good fit for the work. The advisory role can include shop-drawing review, pre-fabrication alignment, and slab-layout review. If a capability question appears, we raise it early and help the team evaluate the right path.

What does a typical engagement cost?

Each engagement is scoped after Mark understands the project, the decisions in front of the team, and the level of involvement required. You receive a clear scope and fee before work begins. The website does not publish standard pricing because complexity, travel, timing, and responsibility can vary significantly.

Can you work on a project that's already in procurement?

Yes. We can assess the current material, documentation, participants, and decisions still available to the team. Earlier involvement usually preserves more options, but a focused independent review can still be useful after procurement or fabrication has begun.

How many projects do you take on at once?

Hubert Stone accepts three to four engagements per quarter. The limited capacity keeps Mark directly involved in each project and allows the work to receive the attention its decisions require.

Material & Specification
Why can't I just specify stone by material name?

A commercial stone name can describe a visual family rather than one uniform product. Appearance and relevant physical properties may vary by quarry, block, lot, cut, and finish. The specification and approval process should identify the actual material and the project-specific criteria it must meet.

What is the difference between cross-cut and vein-cut marble?

The terms describe how the block is oriented during cutting. Different orientations can produce very different movement and visual direction from the same geological material. When cut direction matters to the design, it should be documented and confirmed with actual project material.

How do I know if I have enough material from one block for my project?

The team needs a layout-based quantity review, not just a square-foot total. Slab dimensions, defects, fissures, cut direction, seam locations, pattern requirements, and desired continuity all affect usable yield. The fabricator should participate in this analysis before the material is committed or cut.

What finishes are available beyond polished and honed?

Options may include polished, honed, brushed, textured, or other factory- and fabricator-produced finishes. Availability and suitability depend on the specific stone and application. Approve the intended finish on actual project material whenever possible; a generic sample may not represent the final appearance.

Is natural stone durable enough for high-traffic commercial spaces?

Many natural stones perform well in commercial environments, but suitability is specific to the material, finish, assembly, traffic, exposure, and maintenance plan. Decisions should use current test data for the proposed stone and the standards relevant to the application, rather than relying on the stone name alone.

Procurement & Logistics
How far in advance should stone be procured?

The answer depends on whether the material is in local inventory, elsewhere in the country, at an overseas factory, or still in block form. Fabricator capacity, approvals, freight, customs, storage, and installation readiness also matter. Build the schedule from current supplier and fabricator commitments, then allow room for approvals and variability.

Can you source stone internationally?

Yes. International sourcing can open access to specific blocks, factories, and materials that are not available in domestic inventory. The sourcing plan must also account for inspection, documentation, processing, freight, customs, insurance, and the receiving fabricator’s requirements.

What happens if the selected material becomes unavailable?

The team needs a defined substitution and re-approval process. That may involve locating another block or lot, comparing alternatives against the documented design and performance criteria, or revising the scope. Early procurement can protect a specific approved material when the project is ready to make that commitment.

Do you handle storage if we procure early?

Storage can be coordinated with an appropriate supplier, warehouse, or fabricator when early procurement is part of the plan. The agreement should define responsibility, insurance, documentation, access, handling, and the eventual delivery path before material is moved.

Who owns the stone — me or Hubert Stone?

Ownership, payment, risk of loss, storage responsibility, and delivery terms are documented in the engagement and procurement agreement before any purchase. The project receives the applicable material identification and transaction documentation.

Project Types & Scope
Do you work on commercial projects?

Yes. The practice supports commercial and hospitality environments as well as high-end residential work, particularly when the stone is a defining design element or the scope requires coordination across several participants.

What's the minimum project size you take on?

There is no fixed monetary minimum. Fit depends on the consequence of the decisions, the complexity of the stone scope, and whether independent guidance can materially improve the project. The project conversation is the fastest way to determine that.

Do you work with residential clients directly?

Usually the work is coordinated through the interior designer, architect, builder, or owner’s representative. Direct owner engagements can also make sense when the role and communication path with the existing project team are clearly defined.

Do you travel for projects?

Yes, when physical presence adds value. Planning and coordination can often be handled remotely, while slab evaluation, factory or fabricator meetings, and critical project milestones may call for targeted travel.

Have a complex stone question? Bring the project to a complimentary 30-minute conversation with Mark.

Show me the project.

Bring the drawings, reference images, material direction, or the question holding the team back. Start with a complimentary 30-minute project conversation with Mark.